Built for Custom Cake Shops

Built for Custom Cake Shops

Your Tuesday starts with three phone calls before 9 AM. A bride wants a quote for a 4-tier fondant cake with fresh flowers. A repeat customer needs a rush order for Saturday. Someone emails asking if you can do a vegan, gluten-free, nut-free design. You're writing down prices on a notepad, checking your recipe costs in a Google Sheet, and trying to remember if you have enough cream cheese for the weekend. By lunch, you've lost one email thread, underpriced a custom design by $40, and forgotten to check if you need to reorder fondant. With BakeOnyx, you know your exact cost for every cake variation in under 60 seconds. You price the bride's order on your phone while prepping buttercream. You see your entire order pipeline on one screen—which cakes are confirmed, which are still in design phase, which need prep lists printed. Your staff knows exactly what to bake and when, without texting you questions. Tax season is one export, not a weekend of panic.

Challenges Custom Cake Shops Face

I'm pricing cakes on the phone and half the time I'm guessing

You quote a customer $185 for a 3-tier custom design, then calculate your actual costs that night and realize you should have charged $240. Or you underprice by $50 because you forgot to factor in the specialty fondant color or the extra piping time. You're doing mental math while your hands are covered in ganache, and you're leaving money on the table every single week.

My order emails are scattered across three places and I lose track of what stage each cake is in

A customer inquires on Instagram. You email them a quote. They reply to your personal email. You text them a follow-up. By the time you're ready to bake, you're not sure if they confirmed or if you ever sent them the final invoice. You've had to call customers back asking 'Did we finalize this order?' More than once, you've baked a cake for someone who never actually confirmed.

I run out of ingredients on Saturday morning because I didn't know I was low

You're mid-crumb coat on a wedding cake and realize you're out of cream cheese. You have to scramble to find a store open, waste time driving, and stress about whether you'll get back in time. You know you should track inventory, but you're not going to stand there counting grams of fondant every week.

I spend Sunday night pricing next week's orders and it takes three hours

You pull out your recipe notebook and Google Sheets. You manually calculate the cost of a 6-inch cake, then a 8-inch, then a 10-inch. You adjust for the specialty filling. You do it again for the next three orders. By 11 PM, you're exhausted and you still haven't created your bake schedule or printed your job sheets.

I have no idea which of my recipes actually make money

You've been making your signature red velvet cake for two years. You think it's profitable. You've never actually looked at the numbers. You don't know if you're making $8 per portion or $15 per portion. You're running a business on intuition, not data.

My staff doesn't know what to prep and I end up answering the same questions all week

Your assistant asks 'What do we need for tomorrow?' You tell them. They ask again on Wednesday. You have to walk them through the week's bakes every time someone clocks in. You're spending 30 minutes a day answering questions instead of actually baking.

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How BakeOnyx Helps

Batch-Portion Costing

I'm pricing cakes on the phone and half the time I'm guessing

You enter your 4-tier fondant cake recipe once—flour, butter, eggs, fondant, filling, ganache, the whole thing. BakeOnyx tells you the exact cost: $32.45 in ingredients. A customer calls asking for a quote. You open BakeOnyx on your phone, see the cost, add your labor and profit margin, and tell them $185 in 45 seconds. Change the fondant color to specialty rose gold? The system recalculates automatically. You're never guessing again.

Order Pipeline & Email Tracking

My order emails are scattered across three places and I lose track of what stage each cake is in

Every order moves through one pipeline: Inquiry → Quote → Confirmed → In Production → Delivered → Invoiced. You see exactly which cakes are waiting for customer approval, which ones you're baking this week, which ones are done. Your customer gets an email when you send the quote, when you confirm the order, when it's ready for pickup. You never lose a thread again. You never forget to invoice someone.

Inventory Alerts

I run out of ingredients on Saturday morning because I didn't know I was low

BakeOnyx looks at your orders for the week and tells you exactly what you need. Wednesday morning you get an alert: 'You have 600g cream cheese left. Thursday and Friday orders need 1,200g. Reorder now.' You order it Wednesday. It arrives Friday. No more Saturday morning panic. No more wasted time driving to the store.

Recipe Scaling & Job Sheets

I spend Sunday night pricing next week's orders and it takes three hours

Monday morning you open BakeOnyx and see all your week's orders. You click on the first one—a 6-inch custom design. The recipe is already there. The cost is already calculated. You add your labor time, set your profit margin, and the price appears. You do the same for the next four orders. Total time: 20 minutes. You print a job sheet for each cake with all the ingredients and quantities scaled correctly. Your staff knows exactly what to prep.

Profit Margin Reports

I have no idea which of my recipes actually make money

You pull up your Profit Margin report. It shows you every recipe you've made in the last 90 days: ingredient cost, selling price, profit per cake, profit margin percentage. You see that your red velvet cake has a 62% margin. Your vegan chocolate has a 48% margin. You're undercharging for the vegan. You adjust the price next time someone orders it. Now you're making decisions based on actual numbers.

Staff Dashboard & Daily Bake Lists

My staff doesn't know what to prep and I end up answering the same questions all week

Your staff member clocks in on Monday morning. They open BakeOnyx and see 'Today's Bake List': 2 cupcake orders, 1 wedding cake, 3 sheet cakes. They click on each one and see the exact ingredients they need to prep, the quantities, and the order deadline. They don't need to call you. You don't need to spend 30 minutes explaining the week. Everyone knows what's happening.

Key Features

Recipe Costing Down to the Gram

You enter a recipe once—every ingredient, every gram, every cost. BakeOnyx calculates the cost per gram. Scale it to any size. A 450g 5-inch cake costs $5.06 in ingredients. A 950g 9-inch cake costs $10.69. Change the price of butter and every linked recipe updates automatically. You're never doing manual math again.

Order Pipeline That Moves With You

Inquiries come in from Instagram, email, phone. You log them in BakeOnyx. They move from Quote to Confirmed to In Production. Your customer gets automated emails at each stage. You see exactly which orders are waiting for approval, which ones you're baking this week, which ones are done. One screen. One source of truth.

Inventory Tracking That Actually Works

You tell BakeOnyx how much cream cheese, fondant, and flour you have. It watches your orders. When Thursday's cakes will use up your cream cheese, it alerts you Wednesday morning. No more Saturday surprises. No more wasted ingredients because you overbought. No more running to the store mid-week.

Job Sheets That Print Ready to Bake

Click 'Print Job Sheet' and you get a PDF with every ingredient, every quantity, scaled to the exact order. Your staff doesn't need to look at a recipe. They don't need to do any math. They just follow the sheet. Consistent cakes. Faster baking. Fewer mistakes.

Reports That Show You What's Actually Profitable

Profit Margin report shows you every recipe's real numbers. Sales by Product report shows which cakes you're selling most. Customer Lifetime Value report shows who your repeat customers are. You're running on data, not intuition.

Staff Access Without Giving Everyone Admin

Your staff member logs in and sees today's bake list, ingredient prep, and order deadlines. They don't see customer prices or financial data. They don't have access to delete anything. They just see what they need to know to do their job.

Monday morning, I check my dashboard and see six orders for the week. I click on the first one—a 3-tier wedding cake with custom fondant work. The recipe is already there, the cost is calculated, I add my labor time and set the price. Takes 2 minutes. Wednesday, I get an alert that I'm low on cream cheese and reorder. Friday, I print invoices for all five cakes I delivered this week in two clicks and send them to customers. By Friday afternoon, I'm already getting paid for some of them. I'm not spending Sunday nights doing spreadsheets anymore.

A Typical Custom Cake Shops Baker, Custom Cake Shops

Frequently Asked Questions

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