Help Center

Find answers, guides, and tutorials to help you get the most out of BakeOnyx.

Getting Started

Learn the basics of BakeOnyx and set up your bakery

12 articles

Orders

Creating, managing, and tracking orders

12 articles

Quotes

Creating quotes, sending them to customers, and converting to orders

4 articles

Point of Sale

In-store counter sales and receipts

3 articles

Recipes

Recipe management, costing, and scaling

9 articles

Inventory

Ingredient tracking and stock management

8 articles

Purchase Orders

Creating, receiving, and tracking purchase orders from suppliers

3 articles

Calendar & Scheduling

Calendar views and production scheduling

2 articles

Production

Production scheduling, task execution, par levels, and equipment

6 articles

Forecast

AI demand forecasting and predictions

8 articles

Customers

Customer management and CRM features

8 articles

Expenses

Expense tracking, recurring costs, and VAT reporting

4 articles

Online Store

Storefront setup, checkout, promo codes, themes, and analytics

12 articles

Delivery & Logistics

Delivery zones, time slots, tracking, and proof of delivery

3 articles

Wholesale

Wholesale customers, pricing, volume breaks, and customer portal

3 articles

Advanced Features

Multi-location, staff scheduling, calendar sync, and integrations

5 articles

AI Features

Demand forecasting, predictions, and AI assistants

15 articles

Reports

Analytics, reports, and business insights

36 articles

News & Updates

Platform announcements and updates

1 article

Settings

Account settings, team management, and preferences

32 articles

Billing

Subscription plans, payments, and invoices

2 articles

Support

Getting help and submitting support tickets

3 articles

Inbox & AI Replies

The unified inbox, AI-drafted replies, and assistant settings

5 articles

Messaging

WhatsApp, Facebook Messenger, and SMS customer communication

5 articles

Workflows & Guides

End-to-end guides that walk through complete workflows across multiple BakeOnyx modules

13 articles

Can't find what you need?

Our support team is here to help.

Contact Support