Everything You Need to Run Your Baking Business
From your first cupcake order to managing a full production kitchen — BakeOnyx combines powerful management tools with AI that actually understands the baking business.
Core Management
The essential tools every baking business needs
Order Management
- 3 creation methods: quick add, product catalog, recipe-based
- Order lifecycle: inquiry → quote → confirmed → in progress → completed
- Event type tracking: birthday, wedding, corporate, baby shower, etc.
- Payment milestone tracking with deposits and final payments
- POS for walk-ins with full-screen counter checkout
Recipe Management
- Unlimited recipes organized by categories
- Ingredient-level cost calculation
- Batch-portion costing (batch → product portions)
- Yield scaling and serving adjustments
- 80+ master ingredient library included
Inventory & Ingredients
- Real-time stock level tracking
- Low stock alerts with customizable thresholds
- Supplier management with pricing
- Unit conversions (volume ↔ weight)
- Three item types: ingredients, packaging, supplies
Customer CRM
- Complete customer profiles
- Order history and preferences
- Special dates tracking
- Notes and communication log
- CSV import/export
Inquiries & Quotes
- Public inquiry form with calendar availability
- Quote generation with line items, deposits, discounts
- PDF quote export
- One-click conversion to orders
- Email templates for responses
Expense Tracking
- 14 expense categories (ingredients, rent, utilities, etc.)
- VAT tracking with auto-calculation
- Supplier linking
- Recurring expense support (Growth+)
- Overdue detection
Operations
Stay organized and on schedule
Calendar View
- Month view with color-coded event types
- Order and inquiry visibility
- Click-to-view event details popup
- Delivery/pickup scheduling
Invoicing & Payments
- Stripe-powered online payments
- Shareable payment links
- Automatic receipt emails
- Deposit + final payment tracking
- PDF export with overdue alerts
Growth+
Point of Sale
- Full-screen counter checkout
- Product grid with search
- Split payment support (cash + card)
- Tax auto-application
- Change calculation
Documents & PDFs
- Invoices, job sheets, receipts, quotes
- Customizable field display (22+ toggle options)
- Recipe cards and pricing guide export
- Professional branding
Commerce & Growth
Sell more and reach customers wherever they are
Growth+
Online Store
- Branded storefront with custom themes
- Product catalog with categories and variants
- Cart, checkout, and Stripe payments
- Promo codes and abandoned cart recovery
- Store customer accounts and reorder
Growth+
Wholesale Portal
- Self-service B2B ordering portal
- Customer-specific pricing and volume breaks
- Wholesale order management
- Credit limits and payment terms
Growth+
Delivery Management
- Delivery zones with postal code matching
- Time slot scheduling per zone
- Delivery fee calculation with free delivery thresholds
- Driver assignment and delivery tracking
Growth+
Recurring Orders
- Automated order templates
- 5 frequency types (daily to monthly)
- Auto-generation with blocked date awareness
- Template pause/resume
Growth+
Loyalty Program
- Points-based or punch card programs
- Tier progression (Bronze to Platinum)
- Birthday and signup bonuses
- Point expiry management
Advanced Operations
Enterprise-grade tools for scaling your bakery
Purchase Orders
- PO creation with supplier selection
- Partial and full receiving
- Auto stock updates on receive
- PO number tracking (PO-YYMMDD-NNN)
Growth+
Recipe Versioning
- Auto-version on meaningful changes
- Full version history
- One-click restore to any version
- Snapshot comparison
Scale
Staff Scheduling
- Weekly shift grid with drag-and-drop
- Staff availability management
- Shift swap requests
- Labor cost tracking with overtime alerts
Scale
Multi-Location
- Up to 3 bakery locations
- Per-location inventory tracking
- Inter-location inventory transfers
- Location-based reporting
AI-Powered
AI Features
Let AI handle the complexity while you focus on baking
All Plans
Bake Buddy AI Assistant
- Natural language queries about your bakery
- Create orders, expenses, customers via chat
- Morning briefing with today's summary
- Page-aware suggestions
- Chat history with past conversations
Growth+
Demand Forecasting
- 7-day demand predictions
- Weather + 8 cultural holiday calendars
- Local events management (markets, festivals)
- Accuracy tracking and confidence scoring
Growth+
Production Scheduler
- Auto-generated daily schedules
- Oven/equipment optimization
- Task sequencing and batching
Growth+
Inventory Predictions
- Usage pattern analysis
- Auto-reorder creates draft POs
- Stockout risk alerts
Growth/Scale
Customer Insights
- Customer Lifetime Value (CLV)
- Churn risk prediction
- Segmentation: VIP, Regular, At-Risk, Churned
Scale
Pricing Optimizer
- True cost calculation (ingredients + labor + overhead)
- Margin analysis
- What-if scenarios
Scale
AI Agents System
- Production Agent: schedule monitoring, demand matching, batching
- Inventory Agent: stock monitoring, reorder suggestions, anomaly detection
- Analytics Agent: trend detection, opportunity identification
- Marketing Agent: content ideas, customer engagement, loyalty optimization
- Proactive daily suggestions with approval workflow
Reports & Analytics
20 built-in reports to understand your business
Sales
- Overview
- Profit Margin
- Receivables
- Payment Analysis
Products
- Performance
- Category Analysis
- Sales Trends
Customers
- Overview
- CLV
- Retention
- Quote Conversion
Inventory
- Status
- Usage
- Waste
- Supplier Analysis
Production
- Summary
- Equipment Utilization
- Fulfillment
Forecasting
- Demand
- Inventory
Platform Features
Built for how bakers actually work
Mobile-First
Works beautifully on iPad, phone, and desktop
Dark Mode
Easy on the eyes during early morning prep
Multi-User
Owner, Manager, Staff roles with permissions
Public Inquiry Forms
Shareable link for customer inquiries
5-Step Onboarding
Guided setup wizard gets you started fast
Email Notifications
10+ customizable email templates for inquiries, quotes, orders, invoices, and payments
Help Center
Built-in knowledge base with 45+ articles, search, and feedback
Google Calendar Sync
Sync orders and blocked dates with Google Calendar automatically