Your First Order: A Complete Walkthrough
Follow along step-by-step as we create your first real order — from selecting a customer to sending the invoice.
Create your first order in about a minute: open Orders → New Order, pick or quick-add a customer, add items (from your products or typed in), set the price, and send the invoice. This walkthrough does it end to end.
Before You Start
You'll get the most out of this walkthrough if you've already added a few ingredients with costs and created at least one recipe or product. If you haven't, that's okay — you can use Quick Add to create items on the fly.
Step-by-Step: Creating Your First Order
Step 1: Start a New Order
Go to Orders in the sidebar, then click New Order (the blue button at the top right).
Step 2: Select a Customer
Start typing a customer name in the search box. If this is your first order, you probably don't have customers yet — click "Add New Customer" and enter their name and phone number. You can add their email and address later.
Step 3: Set the Date and Delivery Method
Choose the due date (when should this be ready?) and select pickup or delivery. If it's a special occasion, you can set the event type (birthday, wedding, etc.).
Step 4: Add Items
You have three options:
- From Product Catalog: Click "Add Product" and pick from your pre-created products. Price is preset.
- Quick Add: Choose a product type (Cake, Cookie, Cupcake, etc.), set quantity and price on the spot. Great for custom orders.
- From Recipe: Select a recipe, enter the number of servings, and BakeOnyx auto-calculates the price based on your ingredient costs and markup.
Step 5: Review and Save
Check the subtotal at the bottom. Add a deposit amount if you require upfront payment. Add any notes (special instructions, dietary requirements). Click Save.
Step 6: Send the Invoice
Your order is now "Pending". Click Send Invoice to email your customer a professional invoice with your bakery logo. If you have Stripe or Square connected, the email includes a "Pay Now" button so they can pay instantly.
Common First-Order Mistakes
- Recipe costs show $0: Your ingredients don't have prices set yet. Go to Ingredients and add cost per unit.
- Can't find customer: Type at least 2 characters to trigger the search, or click "Add New Customer".
- Forgot the deposit: You can edit the order later to add a deposit amount.
Next Steps
Now that you've created your first order, explore these related features:
- Managing and Tracking Orders — track status from pending to completed
- Invoices and Payments — record payments and track what's owed
- Understanding Recipe Costing — make sure your prices cover your costs