Managing and Tracking Orders
Track order status from pending to completed, view order details, and manage your order pipeline.
What You'll Learn
- How to track orders from pending to delivered
- Understanding order status badges
- Your daily order workflow
The Orders List
Go to Orders to see all your orders with colour-coded status badges, customer name, delivery date, and total amount. Filter by status or date range to focus on what matters today.
Order Status Flow
- Pending — order created, awaiting confirmation
- Confirmed — customer confirmed, deposit paid
- In Progress — you're baking it
- Ready — baked, cooled, and ready for pickup or delivery
- Delivered / Completed — handed to the customer
You can also cancel orders at any stage.
Order Detail Page
Click any order to see everything — items with pricing, payment history, notes, attached images, and a timeline showing every status change with timestamps.
Daily Workflow
Most bakers start their day by filtering orders to today's due date. This shows exactly what needs to be baked, packed, and delivered today.
Next Steps
- Invoices and Payments — send invoices and track what's owed
- Production Scheduler — turn orders into a baking plan
- Your Daily Workflow — morning routine for bakery owners
The summary, FAQ, and statistics in this section were compiled from public sources and reviewed by the BakeOnyx editorial team. AI-assisted research.
Frequently Asked Questions
How do I see all my bakery orders in one place?▾
You can view all your orders by navigating to the 'Orders' section. This central hub displays each order with a colour-coded status badge, the customer's name, the delivery date, and the total amount. You can easily filter this list by status or date range to quickly find the information you need.
What are the different order statuses in BakeOnyx?▾
BakeOnyx uses a clear order status flow: 'Pending' (awaiting confirmation), 'Confirmed' (customer confirmed, deposit paid), 'In Progress' (baking), 'Ready' (baked and cooled), and 'Delivered/Completed' (handed to customer). Orders can also be cancelled at any stage of this process.
How can I check the details of a specific order?▾
Clicking on any order in the list will take you to its dedicated Order Detail Page. Here, you'll find comprehensive information including a breakdown of items with their pricing, payment history, any relevant notes, attached images, and a detailed timeline of every status change with timestamps.
What's the best way to manage my daily baking tasks?▾
For your daily workflow, it's recommended to filter your orders by 'today's due date'. This provides a clear list of exactly what needs to be baked, prepared, and delivered on the current day. BakeOnyx's dashboard also offers a 'This Week' filter for a broader view.
Can BakeOnyx help me plan my production based on orders?▾
Yes, BakeOnyx integrates with its Production Scheduler. This feature allows you to effectively turn your incoming orders into a cohesive and manageable baking plan. It helps ensure that you have the resources and time allocated correctly to fulfill all your customer orders efficiently.