Custom Item Pricing (Cake Matrix)

Custom Item Pricing helps you price bespoke cakes and other made-to-order items consistently, so you stop undercharging. When your team builds a custom item in Quick Add, BakeOnyx suggests the price automatically instead of someone guessing and typing a number. You can always change the suggested price before saving the order.

Two ways prices are suggested

BakeOnyx suggests a price using whichever of these fits how you work:

• Cost build-up (no setup needed). Enter your cost and labour hours on the item, and BakeOnyx applies your bakery’s markup and overhead settings to suggest a price: (ingredient cost + labour + overhead) × (1 + markup%). This works straight away, with nothing to configure.
• Option matrix (menu pricing). Set a base price per product type plus a price adjustment for each option (size, filling, covering, and so on). When your team picks options in Quick Add, the price adds up live: base + the adjustment for each option selected.

If you’ve set up the option matrix for a product type, that drives the suggested price. If you haven’t, BakeOnyx falls back to the cost build-up suggestion. Either way, the price is only ever a suggestion — your team can override it.

Setting up the option matrix

Go to Settings → Custom Item Pricing. You’ll see two things to fill in:

1. Base prices — the starting price for each product type (for example, a cake) before any options are added. Leave a base at 0 if you’d rather build the whole price from option adjustments.
2. Option adjustments — what each option adds to the price. For example, +$10 for a 10″ size or +$5 for fondant. Use a negative value for a discount (for example, −$2 for a small size). Leave an option blank to add nothing.

Change the values you need and click Save pricing. You can also set an adjustment on a single option directly from Settings → Lists — open any cake option (size, filling, covering, etc.) and fill in its Price Adjustment field.

Using it on an order

1. On Create Order, click Quick Add and choose the product type (for example, Cake).
2. Pick the options — size, shape, flavour, filling, covering, and so on.
3. The Unit Sell Price fills in automatically, and a price breakdown shows how it was built up (base + each option).
4. Happy with it? Add the item to the order. Want a different number? Just type over the price — your figure sticks, and the Apply link snaps it back to the suggestion if you change your mind.

Multi-tier cakes: when an item has multiple tiers, the option adjustments are summed across every tier, plus any whole-cake options (such as dietary type).

Good to know

• The price is always overridable. The suggestion is a starting point, not a lock — your team decides the final price.
• Existing orders don’t change. The price breakdown is saved onto the order when it’s created, so changing your pricing later never alters orders you’ve already taken.
• Who can edit pricing. Owners and managers can change base prices and option adjustments. Anyone taking orders sees the suggested prices.
• Plan. Custom Item Pricing is included on all plans (Essentials and up).

Tips

• Start simple: even just setting a sensible base price per cake type (with no per-option adjustments yet) stops the biggest undercharging mistakes.
• No time to set up the matrix? Use the cost build-up route instead — enter your cost and labour on the item and let your markup do the work, with zero configuration.
• Review your adjustments whenever ingredient or packaging costs change, so your suggested prices stay accurate.