Setting Availability and Blocked Dates

Managing when you accept orders and which dates you're closed keeps your bakery running smoothly and prevents customer confusion. BakeOnyx lets you set your weekly schedule and mark specific dates when you're unavailable.

Set which days of the week you accept orders
Define your maximum order capacity per day
Block specific dates for holidays, vacations, or maintenance

Setting Your Weekly Availability

Your weekly availability tells customers which days you're open for orders and how many orders you can handle each day.

Go to Settings in the main menu
Click Availability
You'll see a form with each day of the week listed

Weekly availability form showing days of the week with toggle switches and order capacity fields

For each day:

Toggle the switch to On if you accept orders that day, or Off if you're closed
Enter your Maximum Orders Per Day — this is the maximum number of orders you can fulfill on that day. For example, if you set Monday to 15, customers won't be able to place orders once you've received 15 orders for that Monday
Repeat for all days of the week
Click Save Changes at the bottom of the form

Tip: Be realistic about your maximum orders per day. Consider your oven capacity, staff size, and prep time. You can always adjust this number as you learn your bakery's pace.

Blocking Specific Dates

Use blocked dates to mark days when your bakery is completely unavailable — like holidays, vacation days, or when you're doing equipment maintenance.

Go to Settings in the main menu
Click Blocked Dates
Click the + Add Blocked Date button
Select the date (or date range) you want to block
Optionally, add a reason — this helps your team remember why the date is blocked. For example: "Holiday — Bakery Closed" or "Annual Maintenance"
Click Save

Blocked dates interface showing a calendar view with blocked date entries and an add button

You can add as many blocked dates as you need. They'll appear in a list so you can see all your unavailable dates at a glance.

Note: If you have Google Calendar sync enabled in your business profile, blocked dates automatically sync to your Google Calendar as all-day events. This keeps your personal and business calendars in sync.

Managing Blocked Dates

Need to remove or edit a blocked date?

To delete a blocked date, click the trash icon next to it in the list
To edit a blocked date, click on it to open the details and make your changes

Warning: Blocked dates prevent customers from placing new orders on those dates. If you've already accepted orders for a blocked date, they won't be automatically cancelled — you'll need to contact those customers directly.

How Blocked Dates Affect Your Business

When a date is blocked:

Customers can't place new orders for that date
Recurring orders won't automatically generate for that date
The date appears as unavailable in your production scheduler

If you run multiple bakery locations, you can set different availability and blocked dates for each location. This is useful if one location has different hours or closure dates than another.

Next Steps

Creating a New Order — Learn how to manually enter orders in BakeOnyx
Production Scheduler Overview — See how your availability settings affect your production schedule
Business Profile Settings — Configure Google Calendar sync and other business details