AI Product Configurator — Let Customers Design Their Order
Customers describe what they want in plain English and AI guides them step-by-step to build a custom order with real pricing.
What You'll Learn
How to enable the AI Product Configurator — a conversational page where customers describe what they want and AI builds a custom order using your actual products and pricing.
What Is the AI Product Configurator?
Instead of navigating complex option menus, customers visit /shop/your-bakery/configure and describe what they need in plain English. The AI guides them step-by-step through your actual products, sizes, flavors, fillings, and decorations — with a running price total on the right side.
How a Typical Session Works
- Customer describes what they want: "I need a chocolate birthday cake for 20 people with vanilla buttercream"
- AI matches a product: Suggests your Chocolate Cake from the catalog with appropriate size variant
- Step-by-step customization: AI walks through size, flavor, filling, decorations using your List of Values options
- Running total: Price updates in the summary sidebar as selections are made
- Add to Cart: Customer confirms and the configured item goes into their cart
How to Enable
- Go to Dashboard → Storefront Settings
- Turn on "AI Product Configurator"
- Optionally restrict to specific product types (e.g., only cakes and cupcakes)
- Save — the configurator is now live at /shop/your-bakery/configure
Pricing and Cart Integration
- Prices come from your Product and ProductVariant records — AI never invents prices
- At the final step, prices are re-validated server-side before add-to-cart
- Customization options (flavors, fillings, shapes) from your List of Values do not affect price — only product/variant selection does
- Configured items are stored with a configuration JSON that flows through checkout to the order
Session Limits
- 30 messages per session, 30-minute inactivity timeout
- Included in your plan's AI usage quota
Plan Availability
The AI Product Configurator is available on Growth and Scale plans.
The summary, FAQ, and statistics in this section were compiled from public sources and reviewed by the BakeOnyx editorial team. AI-assisted research.
Frequently Asked Questions
How does the AI Product Configurator work for customers?▾
Customers visit a dedicated configurator page and describe their desired product in plain English, like "a chocolate birthday cake for 20 people with vanilla buttercream." The AI then intelligently matches available products and guides the customer through customization steps such as size, flavor, fillings, and decorations, updating the price in real-time as selections are made.
How do I enable the AI Product Configurator on my BakeOnyx store?▾
Enabling the AI Product Configurator is simple. Navigate to your Dashboard, then to Storefront Settings. You'll find a toggle to turn on the "AI Product Configurator." You can also optionally restrict its use to specific product categories, like only cakes and cupcakes, before saving the changes.
Does the AI Product Configurator invent prices for custom orders?▾
No, the AI Product Configurator does not invent prices. All pricing is derived directly from your existing Product and ProductVariant records within BakeOnyx. Before an item is added to the cart, prices are re-validated server-side to ensure accuracy. Customization options from your List of Values do not alter the price.
What happens if my store has prices hidden?▾
If your store settings have "Show Prices" turned off, the AI Product Configurator functions similarly but will display a "Request Quote" button instead of "Add to Cart." This allows customers to submit their custom design as an Order Request, which you can then review and price manually in your dashboard.
How does BakeOnyx use my existing product data with the configurator?▾
The AI Product Configurator leverages your established product catalog, including Product and ProductVariant details, for accurate sizing, flavors, and pricing. It also utilizes your List of Values (LOVs) for all customization options, ensuring that the AI presents choices that align precisely with your available inventory and offerings.