Using Bake Buddy (AI Assistant)

Chat with Bake Buddy to get quick answers about your orders, recipes, inventory, and business data.

Using Bake Buddy (AI Assistant)

  • How to access Bake Buddy and start chatting about your bakery data
  • What kinds of questions Bake Buddy can answer (orders, recipes, inventory, customers, and more)
  • How to understand confirmation cards when making changes to your business data

What is Bake Buddy?

Bake Buddy is your AI-powered assistant built right into BakeOnyx. Think of it as a smart helper who knows everything about your bakery—your orders, recipes, inventory, customers, expenses, and more. You can chat with Bake Buddy to get quick answers, look up information, and even make updates to your business without leaving the chat window.

Accessing Bake Buddy

  1. Log in to your BakeOnyx dashboard.
  2. Look for the Bake Buddy chat icon in the left sidebar (usually at the bottom).
  3. Click to open the chat window.
  4. You'll see a greeting with today's key information—like upcoming deliveries, scheduled shifts, and pending tasks.
Bake Buddy chat window open in the BakeOnyx dashboard sidebar

What You Can Ask Bake Buddy

Bake Buddy has access to information across your entire bakery operation. Here are common things you can ask about:

  • Orders: "How many orders do I have today?" or "Show me orders from ABC Catering"
  • Recipes: "What's in my chocolate croissant recipe?" or "Do I have a sourdough starter recipe?"
  • Inventory: "How much flour do I have left?" or "Which ingredients are running low?"
  • Customers: "What's the contact info for Sarah's Café?" or "Show me my top customers this month"
  • Expenses & Payments: "What did I spend on ingredients last week?" or "Which invoices are overdue?"
  • Production: "What's scheduled for tomorrow?" or "Show me my baking tasks for today"
  • Suppliers & Deliveries: "When's my next delivery?" or "Who supplies my chocolate?"
Tip: The more specific you are, the better Bake Buddy can help. Instead of "Show me orders," try "Show me orders due tomorrow from corporate clients."

Starting a Conversation

  1. Click in the chat input field at the bottom of the Bake Buddy window.
  2. Type your question in plain English—no special formatting needed.
  3. Press Enter or click the send button.
  4. Bake Buddy will search your data and respond with the information you need.
Bake Buddy showing available tools and data sources

Understanding Confirmation Cards

When you ask Bake Buddy to make changes to your business—like creating an order, updating inventory, or recording an expense—you'll see a confirmation card. This is a safety feature that shows you exactly what's about to happen.

Confirmation cards display:

  • A summary of the change you're about to make
  • A risk badge (green for low risk, amber for medium, red for high risk)
  • Confirm and Cancel buttons

Always review the details before clicking Confirm. If something doesn't look right, click Cancel and ask Bake Buddy to try again.

Bake Buddy confirmation card showing a change with risk badge and action buttons
Warning: Some actions, like canceling orders, require explicit approval. Bake Buddy will ask you to confirm these high-risk changes before proceeding.

Your Morning Briefing

When you first open Bake Buddy each day, you'll get a morning briefing that highlights:

  • Today's scheduled deliveries
  • Staff shifts and production tasks
  • Pending customer inquiries
  • Quotes that are about to expire

This gives you a quick snapshot of what's important today without having to dig through multiple screens.

Tips for Better Results

Note: Bake Buddy uses fuzzy matching to find customers, recipes, and ingredients by name. If you misspell something slightly, it will still understand you. If there's ambiguity (like two customers with similar names), Bake Buddy will ask you to clarify.
  • Be conversational: You can ask follow-up questions naturally. "Show me those orders again" or "Tell me more about that customer" works great.
  • Use the Clear Chat button: If you want to start fresh, click the clear button to reset your conversation.
  • Check your daily limits: Your subscription tier includes a daily rate limit for Bake Buddy queries. You'll see a notice if you're approaching your limit.

Next Steps

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